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Faq

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Are you a manufacturer or a trading company?

We are a real factory based in Ningbo,China. Only less than 2hours from Shanghai to our city by Fast train. We are a direct manufacturer producing and inspecting all the products in our own facility,with a separate sale company representing all international sales and export procedures.

Since when are you in business?

We are in business since 2001.

Can I get samples for testing the market?

Samples are available,but no free samples; sample delivery in 7-10 business days,sample pictures,test reports can be sent for free.

What is your MOQ?

Custom Projects: ranges from 100 to 500pcs (depending on type) Stock Orders: minimum is 100pcs.

Do you provide custom packaging?

Yes. Our standard packaging is 1 pieces per carton,but custom packaging is also available,MOQ 200pcs are requested for making film and carton production.

What is the delivery time for bulk order?

Bulk order delivery in 30-40 business days,depending on order volume.

Can you customize products?

Yes,we can provide logo printing,specific label,different lamp housing color,PCB,LED driver changes,higher surge protector,smart control accessories,to fit for different customers requests.

What certificates do you have?

We have ENEC,CE(LVD,EMC),CB,RoHS,LM79,TM21,certificate & reports. And our factory pass ISO90001,ISO14001 certificates. Our light products are 5 years warranty. Each batch of goods are inspected 100% before delivery.

What are the payment terms?

30% TT in advance,70% balance before shipment preferred,L/C or other payment up to discussion.